We think that “How we work” together is just as distinctive and important as what we do.

At Medipass, we put energy and effort into our approach to working together. Our principles as individuals are woven into all that we do. In every project we undertake, we start by co-designing our approach with you.

At the same time, we keep it simple:

  • We listen
  • We endeavour to be clear and consistent
  • We are open

We Listen

First we gain an appreciation and understanding of the challenges you face (e.g. save costs, recover VAT, enhance patient’s experiences, guarantee equipment availability).We ask questions. We look deeper into issues and challenge preconceived ideas.

Then, with you, we develop a solution targeted to meet your objectives and achieve your vision.

We Endeavour to be Clear and Consistent

We recognize the hospital’s pressure to reduce costs, on the one hand, and improve quality, on the other hand (e.g. the QIPP Challenge). Getting the balance right is difficult because of the growing demand for the newest advanced medical equipment, coupled with the current financial pressures.

We believe that being clear and consistent is necessary to ensure the success of managing high value advanced medical equipment. Accordingly, in all of our communications, we will endeavour to be crystal clear, letting you know exactly what is included and not included in our solutions. At the same time, we will endeavour to be consistent in our actions, meaning there are things we will always do and things we will never do.

For example, we will always act with integrity; we will always try to learn and improve. We will never treat you, your patients or each other disrespectfully.

We are Open

“Openness” defined: Accessible to all; unrestricted as to participants;

Characterized by lack of pretense or reserve; candid; free of prejudice; receptive to new ideas and arguments.

At Medipass, working together means being open. We have circa 100 people specializing in the various elements of providing management of advanced medical equipment.

Our people have broad and deep subject matter knowledge. We have worked in and seen the management of medical equipment in NHS hospitals, private hospitals, specialist departments internationally in the UK, Europe and India. For Medipass, “openness” means sharing our experiences and broad and deep knowledge regarding advanced medical equipment with you for the benefit of the hospital, your clinicians and other staff and, most importantly, your patients.